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Chief Operating Officer - District Alliance for Safe Housing
Job Type: Regular
Work Location
Washington, DC
U.S.A
Targeted Salary
Not Specified

Benefits:
Type of organization / Mission Focus:

Geographic Scope:
None
Keywords: Housing,
Organization Website:
https://www.indeed.com/viewjob?jk=d766bf4310d34d77&q=chief+operating+officer&l=U%E2%80%8B.S%E2%80%8B.A%E2%80%8B.&tk=1ierr1brkg9sv800&from=ja&alid=65ca0d9b0df6d5185c439258&xpse=SoBT67I34cJ0vZyCpp0LbzkdCdPP&xfps=85b8e2a6-1a5b-48b7-afbf-515931aefaae&utm_camp
Required Experience:

The most competitive applicants will have many of the following attributes:

Demonstrated passion for DASH’s mission and commitment to working collaboratively with a management team of senior professionals.
7+ years of nonprofit management experience, including a record of supervisory experience effectively managing a small team.
A generalist approach to organizational administration in key areas of human resources, business operations, and/or facilities management.
Strong project management skills, attention to detail, and the ability to manage multiple projects on different timelines.
An established background in facilities, risk management, and compliance is a plus.
Skilled in promoting the growth and development of individuals through empowering, advocating, and differentiated support.
Advanced understanding of government contracts and grants management.
Proven leadership in change management settings, including building consensus, making tough decisions, and clarifying organizational goals and performance expectations.
Strong technology proficiency, including Microsoft software, project management platforms (DASH primarily uses Monday.com), and databases, such as an HRIS; record of partnering with IT staff to manage critical programmatic technology systems.
Compensation & Benefits

The budgeted salary is $150,000-$160,000 with benefits that include health, dental, and vision insurance, paid time off and holidays, and a 3% DASH non-elective contribution retirement plan.

Application Process

DASH has retained the services of Good Insight, a national executive search firm serving small nonprofits. See the full executive profile and application information at . For best consideration, apply by late January 2025. Early applications are encouraged due to the pace of the search.

Location

DASH is located in Washington, DC. The COO position operates on a hybrid schedule that requires location in the DC region to support team meetings and oversee facilities.

Equal Employment Opportunity

DASH is a proud equal opportunity employer committed to an inclusive work environment and to building a team that reflects the rich diversity of our community.

Job Type: Full-time

Pay: $150,000.00 - $160,000.00 per year

Work Location: Hybrid remote in Washington, DC 20090

Duties / Expectations:

Chief Operating Officer
District Alliance for Safe Housing
Washington, DC 20090
Hybrid work
$150,000 - $160,000 a year - Full-time
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Pay
$150,000 - $160,000 a year
Job type
Full-time
Work setting
Hybrid work
 
Location
Washington, DC 20090
 
Benefits
Pulled from the full job description
Dental insurance
Health insurance
Paid holidays
Paid time off
Retirement plan
Vision insurance
 
Full job description
Chief Operating Officer (COO), District Alliance for Safe Housing

The District Alliance for Safe Housing (DASH) seeks a Chief Operating Officer (COO) to lead the organization’s growth and evolution. DASH is DC’s largest provider of safe housing and trauma-informed services for survivors experiencing homelessness due to domestic and sexual violence.

DASH supports survivors with options and counseling for housing programs; emergency financial assistance; and emergency housing, transportation, and wraparound services. DASH’s Safe Housing Programs manage 90 emergency and transitional-to-permanent housing units, including the 42-unit Cornerstone building, owned and operated by DASH.

DASH has been recognized by the Catalogue for Philanthropy as one of the DC region's best nonprofits. To learn more, visit .

Position Overview

As leader of DASH’s People & Culture and Business Operations teams, the COO manages all human capital and team culture activities, as well as administration, information technology, and facilities management.

In FY23, DASH anticipates a team of more than 50 employees, a growth that adds additional compliance requirements with ACA, FMLA, and affirmative action. As DASH expands, the COO will steward and champion change management processes within DASH’s thriving and positive organizational culture. They will be guided by integrity, discretion, and high ethical standards that ensure the best outcomes for DASH's employees and clients.

The COO will work to streamline and optimize how DASH leverages human capital, operations, administrative, and IT resources. In partnership with the CFO, they will advise the executive team’s investments in these core areas to meet DASH’s goals and objectives.

The COO is a member of DASH’s Executive Team and oversees a ~$3 million departmental budget with two direct reports, who in turn manage the six-person (Business Operations) and three-person (People & Culture) teams. Specific areas of responsibility include:

Human Capital Management (30–40% of time)

Oversee the People & Culture department and all human resources efforts including talent acquisition, compensation and benefits strategy, and professional development.
Update and refine systems, processes, and policies through a DEIB lens.
Set a strategic approach to employee wellbeing and engagement through rewards, recognition, and team-building opportunities that align with DASH’s values and mission.
Advise on a comprehensive employee performance management system that includes annual performance reviews and goal setting processes.
Administration, Technology, and Facilities Management (20–30% of time)

Oversee the Business Operations department and serve as a resource and advisor to the CEO and Executive Team on administrative, technological, and facilities matters.
Advise on the business and physical operations of the subsidiary DASH Properties, LLC.
Guide practices in administration, technology, facilities, risk management, and compliance.
Provide guidance on facilities and security management for DASH offices and transitional housing units, including safety and OSHA requirements.
Monitor the ongoing maintenance of all aspects of DASH’s offices and properties.
Organizational Strategy and Planning (20% of time)

Partner with senior leaders to assess DASH’s operational performance; lead implementation of strategic planning goals in human resource capacity and administrative infrastructure.
Engage the Executive Team and others about risks, trends, and changes in DASH’s operations, talent, and facilities. In partnership with the Executive Team, establish and monitor annual objectives and business plans.
Team Management (20% of time)

Attract, develop, and retain high-performance team members; coach them through onboarding, professional development, performance management, promotions, and retention pathways that center transparency, equity, and accountability.
Provide leadership in the development of inter-team communication and cohesiveness, sustaining culture and supporting staff during organizational change cycles.
Experience, Skills and Qualities


Primary Skill
Operations
Critical Skills
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Organization Website:
https://www.indeed.com/viewjob?jk=d766bf4310d34d77&q=chief+operating+officer&l=U%E2%80%8B.S%E2%80%8B.A%E2%80%8B.&tk=1ierr1brkg9sv800&from=ja&alid=65ca0d9b0df6d5185c439258&xpse=SoBT67I34cJ0vZyCpp0LbzkdCdPP&xfps=85b8e2a6-1a5b-48b7-afbf-515931aefaae&utm_camp

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